How to reset a user's password in Google Apps Print

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Reset a user's password

You can always reset the password for a user on your domain. This is helpful when:

  • A user forgets his or her password
  • A user's account is compromised (security concerns)

To reset a user's password:

  1. Find the user account.

    There are a few ways to find a user account:
    • Enter the user's email address in the search box at the top of the Google Apps control panel, then click Search accounts.
    • From the Dashboard page, click the Email link, then Email addresses.
    • Click the Organization & users tab, then select the organizational unit to which the user belongs.


  2. Click the row for the user account to display the user information page.

  3. Click Change password.

  4. Enter the user's new password in the Password: field, and then enter it again in the Re-enter Password: field to confirm the change.

    When you enter the password, the Password strength field below the text boxes evaluates the security level of the password. Click the link if you want tips for creating strong passwords. We strongly recommend that you choose a password that's at least eight characters, especially for optimal use with IMAP or POP.

  5. Specify whether you want to force the user to change the password the next time he or she signs in.

    Select the Require a change of password in the next sign in check box to require the user to create a new password.

  6. Click Save Changes along the bottom.
Once you've reset a password, be sure to provide the user with new login information.

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